Wales & West Utilities operates the gas distribution network across Wales and the South West England regions of the United Kingdom.
It also provides the gas emergency service and delivers the iron mains risk reduction programme in those areas.
Wales & West’s SAP HCM reporting procedure was done with ABAP and was far from smooth. The process for obtaining the required report was protracted and drawn-out, which created challenges for the HR team who had to manage time usage, costs, wastage, use of individual skills, and more.
The Business Case for purchasing Query Manager was based on development costs for a report intended to validate P11D information in the Company Car Infotype. The car information was compared to that in Travel Privileges and any inconsistencies were highlighted.
The quoted development time for this report to be developed as an ABAP, including Unit Testing and Delivery, was 28 days.
Some of the team at Wales and West had seen a recent demonstration of Query Manager and had realized its capabilities. It was clear that Query Manager was able to build the same report with a fraction of the effort at a comparable cost to the ABAP development cost. However, Query Manager was able to build all SAP HCM reports required by the business, and not just the Vehicle Validation Report.
Query Manager was purchased and part of the service included two days of on-site training. This proved invaluable, the training was thorough and gave the team confidence to build and create their own reports.
As a result, the Vehicle Validation Report was up and running in under two days. Importantly, return on investment was immediate and the purchase was completely justified. That particular report is still used as part of the pre-P11D validation process.
Huge time savings
Flexibility when generating reports
Custom ABAP reports no longer necessary
Self-service reports for HR Manager
Less pressure on IT, e.g. Infoset customising eliminated
Central management of reports
Rapid implementation – less than a day
SAP authorisations are transferred
Only two days training necessary