Custom-built solutions for complex challenges

I'm Jaco Prinsloo. I work for EPI-USE Labs, and I look after our bespoke development unit; we develop specific bespoke solutions for clients. We approach it a bit differently from other companies, so we kindof take the Labs' project engineering approach when we apply it to client-specific solutions as well. And that means things like we typically do larger solutions for big enterprise clients, extensions to SAP still. Right so maybe something on top of SuccessFactors or something that uses SAP HR data, something that really needs that project engineering as well. Still in the space that EPI-USE of course is well known for, but doing a web application or mobile application that really enhances the power of your enterprise software. Languages-wise we try to be a cloud native, so that's our main focus, and then heavily focusing on the hyperscalers. So AWS because of our partnership but also SAP, BTP, stuff like that. So artificial intelligence is featuring a lot, right? So we see the request both from clients, but also from our side kind of looking at the solutions we're developing for clients and trying to see where we can introduce AI to basically bring additional value to them. Pretty much every solution we are looking at the moment, we're trying to see what benefit it could provide. We're doing a lot of what you'd call hard AI, so image detection, facial recognition, prediction, stuff like that as well. Our biggest client is MIT, the Massachusetts Institute of Technology. I think that's fantastic because we have a very big team there looking after the IT infrastructure, all of their custom solutions at MIT, one of the most prestigious universities in the world.

Work alongside a trusted partner for high-impact, tailored development

At EPI-USE Labs, we partner with enterprise clients to design and build purpose-built software for complex business environments. Our specialists combine deep technical expertise with a strong understanding of enterprise-scale platforms to deliver tailored solutions across industries and geographies. We work closely with our clients to understand their long-term goals, forming trusted partnerships that result in sustainable, high-impact technology.

We specialize in building custom extensions that enhance and extend SAP landscapes, both on-premise and in the cloud. From SAP ECC and S/4HANA to SuccessFactors and other SAP solutions, we design extensions that integrate seamlessly with core systems while addressing specific business requirements. Our approach ensures flexibility, scalability, and alignment with SAP best practices, without disrupting critical enterprise operations.

Unlock the value of AI and custom cloud solutions

We help organizations unlock the value of AI through practical, bespoke solutions. Whether embedding AI into existing workflows, automating complex processes, or taking an AI-first approach to new initiatives, we design solutions tailored to real business needs. Alongside development, we provide AI advisory services to help clients identify opportunities, assess readiness, and implement AI responsibly and effectively across the enterprise.

We also build custom cloud solutions on AWS, Google Cloud Platform, and Microsoft Azure, delivering secure, scalable applications designed for enterprise performance. In addition, we bring extensive experience with SAP Business Technology Platform (BTP), enabling us to develop cloud-native extensions, integrations, and services that maximize the value of SAP investments while supporting modern, agile architectures.

If you're starting your journey now, time is of the essence. Many companies have already started rolling out AI features and products, and they're starting to see real value. I think it's worth mentioning that the journey for generative AI is not that different from what we were previously used to in machine learning and predictive analytics problems. You're still going to start with your data, so a good place to start is making sure your data is in order. But I think generative AI has especially given us a way of bridging that gap if your data is not that well ordered and structured and even, you know, co located. It can still be utilized due to the advanced nature of these technologies. Don't hesitate. Find the correct partner to work with and then, you know, get started on innovating with this technology.

University of Pretoria

The Information Hub is a cloud-based, community driven, self-help data platform for transdisciplinary scientific research data management. The platform boasts over 1000 researchers from over 30 institutes. The project involves IoT Sensors, Digital Twins, Weather and Climate datasets, big data, machine learning and analytics. EPI-USE Labs has seen this project from conception all the way to production. Blog quote

EPI-USE Labs has helped us build the Information-Hub, a cloud-based, community driven, data platform for trans-disciplinary research. With their help, we have projects in digital twins, biosecurity, urban health and more. Recently we integrated image label detection AI to help our users analyse their photos more easily and automatically.

Prof. Bernard Slippers, Director at FABI, University of Pretoria

Vulpes

In recent years, the viability of using artificial neural filters as an advanced AI video processing technique became possible due to the rapid increase in GPU capabilities. Our client Vulpes saw this opportunity to expand on their product offering by investing into AI video processing techniques. EPI-USE Labs drove the conceptualisation and execution of multiple phases of research and development towards a production-ready, client offering. Blog quote

EPI-USE Labs has helped us with a research and development project where we use AI for advanced video processing. This project involved a rigid scientific process, empirical processes, agile thinking and machine learning at its lowest levels. EPI-USE Labs has done a great job at paving the road for our AI products.

Vulpes

MTN

EPI-USE Labs is working with MTN, a large telecommunications company in Africa, running and managing Machine Learning Operations (MLOps) for their advanced analytics and machine learning project. EPI-USE Labs provides full-spectrum MLOps solutions, from data science to big data engineering and support. Blog quote

MTN has a long-standing relationship with EPI-USE Labs that has served us very well throughout the years. As a service provider, EPI-USE Labs is popular at MTN, because of the high quality of the service they provide. EPI-USE Labs manages our MLOps for the South African OPCO and provides general full-spectrum Data Science services from modelling to 2nd and 3rd line support.

MTN