At EPI-USE Labs, we understand our SAP clients want easy-to-navigate, elegant solutions. HR Central is one such solution made available to all SAP SuccessFactors’ users.
HR Central is designed to connect your most important asset, your employees, to your HR service delivery team. By offering your employees a seamless, sophisticated platform that provides them with an easy connection to your HR department, you can boost productivity and ensure HR compliance.
HR Central integrates seamlessly with SAP SuccessFactors as it has a similar user interface and single sign-on. The data is sourced directly from SuccessFactors to align with user roles and authorizations. There’s no need for third-party tools or additional, costly implementation services.
You can enjoy seamless integration of HR Central into SuccessFactors. Your HR team can navigate easily from a clear dashboard, and view employee details and tickets, resulting in improved error resolution.
The platform offers deeper insights with a complete breakdown of tickets, service level agreements and resolutions. You can have a detailed overview, and build various types of customizable or configured reports to share this pertinent information.
Your employees and users can engage with intelligent ticket handling to speed up issue or error resolution. The context-aware platform’s knowledge base operates with an auto-suggestion feature, so employees can find answers to their questions quickly, without creating a ticket. This decreases the ticket volume for your HR service delivery team, resulting in a more efficient system.
The platform delivers on managed employee service levels, and timeous ticket responses and resolution times. Built into the HR Central platform are reporting and advanced routing rules.
HR Central has been designed to replace the need for the Employee Central Service Center (ECSC). ECSC is a combination of SAP and third-party technologies including:
Implementing ECSC is a complex undertaking requiring specialists in the above technologies, and having a different set of UIs for your employees and HR service center agents to use. Read this blog for a deeper dive into the user experience and technologies implemented.
HR Central is a single solution which integrates with SuccessFactors, allowing the solution to be implemented in a matter of weeks.
EPI-USE Labs works with a great number of public sector organizations, and has specific capability to handle test data management needs for organizations in this sector. Object Sync seamlessly manages multiple employment contracts, and Grants Management and Funds Management have dedicated objects for copying test data on demand for those complex testing situations.
Organizations leveraging the Bank Analyzer solution from SAP can now carry out lean system refreshes with Client Sync on the Bank Analyzer system whenever the backend system is being refreshed. The post-processing in Client Sync automates around two days of manual effort normally required after a system copy for Bank Analyzer test systems.
DSM contains specific objects and functionality for the Insurance industry, including the ability to copy FSCD data on-demand for a specific Business Partner or Contract Account. ICM and Claims Management data is also covered.
For over ten years, DSM has catered for the demanding needs of the Retail sector for test data on demand and lean testing client provisioning. Complex document flows are supported out of the box, with the ability to extend for non-standard configuration. Challenging data to recreate for testing can easily be replicated, including site data, article hierarchies, listings and assortment modules.
|Data Sync Manager Brochure|
|Kellogg’s: Success Story|
|Data Sync Manager for HCM Brochure|
|Data masking in non-production SAP environments: White Paper|
|Data Secure Leaflet|
|Livestock Improvement Corporation (LIC): Success Story|
|Gulfmark Offshore's HCM upgrade: Success Story|
|Electoral Commission of South Africa: Success Story|
|Landscape Management challenges: White Paper|