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oProduct Training and Services  Training on EPI-USE Labs' solutions

When you use one of the EPI-USE Labs' solutions, you start a unique relationship with our company and some very exceptional people. Part of our philosophy is to ensure you get the full benefit from our solutions, which is why we offer various training courses delivered by highly competent experts.

The aim of our training:

When you use one of the EPI-USE Labs' solutions, you start a unique relationship with our company and some very exceptional people.

We offer training courses on these solutions:

Client Sync
Object Sync
Query Manager-1
Variance Monitor
Pay Recon
    It doesn't matter if you are new to the product or not, we provide courses graded at varying levels and designed to cater for everyone, from new to experienced users:
  • Initial training: Ideal for new product owners and business users.
  • Refresher: We regularly upgrade our products so your product knowledge and skills require the same attention and upkeep.
  • Advanced training: Formulated for more specialized functional users or requirements and focus on specific functionalities or areas.
  • 'Tailor made': This course is specifically tailored for your unique business requirements and often takes the form of a workshop. Talk to us and we'll work out what is best for you.
      Although our products are user-friendly and intuitive, we encourage you to take advantage of training. Our solutions are constantly improving, and as we find            smarter ways of doing things, we'd like to share these with users. Send us your training request and we'll get in touch with you.

Frequently Asked Questions
Where does training take place?

Answer:

We prefer to facilitate training on-site at your company. This is because those we train are familiar with their company's business data and any unique business-related scenarios can be dealt with. Of course, the business benefits directly during practical sessions, because exercises are practiced on its own data. Please speak to us if on-site training is not possible.

How long is the course?

Answer:

    The length of the course depends on the product and the number of attendees. The following is a guideline:
  • Query Manager - 2 days
  • Variance Monitor - 2 days
  • Data Sync Manager (Object Sync) - 1 day
  • Tax Analyser - Half day
  • Pay Recon - 1 day
Is there a minimum or maximum number of participants per course?

Answer

We prefer 4-8 participants per course, but it varies depending on the depth of training required, the type of training, and the participants' current understanding of the product.

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DSM for IS-U

Content pending

DSM For Oil & Gas

Content pending

DSM for Public Sector

EPI-USE Labs works with a great number of public sector organizations, and has specific capability to handle test data management needs for organizations in this sector. Object Sync seamlessly manages multiple employment contracts, and Grants Management and Funds Management have dedicated objects for copying test data on demand for those complex testing situations.

DSM for Bank Analyser

Organizations leveraging the Bank Analyzer solution from SAP can now carry out lean system refreshes with Client Sync on the Bank Analyzer system whenever the backend system is being refreshed. The post-processing in Client Sync automates around two days of manual effort normally required after a system copy for Bank Analyzer test systems.

DSM for Insurance

DSM contains specific objects and functionality for the Insurance industry, including the ability to copy FSCD data on-demand for a specific Business Partner or Contract Account. ICM and Claims Management data is also covered.

DSM for Retail

For over ten years, DSM has catered for the demanding needs of the Retail sector for test data on demand and lean testing client provisioning. Complex document flows are supported out of the box, with the ability to extend for non-standard configuration. Challenging data to recreate for testing can easily be replicated, including site data, article hierarchies, listings and assortment modules.

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