Increase efficiency through SAP Basis managed services

Our clients benefit from extensive SAP Basis experience in global centers, and automation with specialist software. 



The most complex SAP landscape environments can be managed, operated, and supported efficiently with the right people and the right tools.

Our deep understanding of SAP Basis is complemented by our global team of experts and specialist software.

Reduce cost and risk with automated processes

Our model is one of taking repeated processes, making them more efficient, and automating them with software as far as possible. Proactive management and automation results in numerous benefits including:

  • fewer mistakes due to human error
  • reduced risk
  • faster completion
  • shorter system outage times
  • high cost-effectiveness, with less human intervention.


Why choose our Basis Managed Services?

Basis Managed Services V3

We could not be more pleased with the initial outcomes of Finance transformation and our partnership with EPI-USE and EPI-USE Labs. Together we were able to take a vision for simplified finance structures and processes and build technology that significantly enhances our financial transparency, while creating automated, efficient and paperless workflow.

Timothy Werth
Senior Director, Business Process Re-engineering, Purdue University

Proactive monitoring and resolution of your SAP landscape

  • Systems can be viewed and monitored via a dedicated user portal, with many simple Basis tasks automated and available at the click of a button
  • The managed services team has direct access to the EPI-USE Labs product suite and developers; as additional tasks are identified for automation, EPI-USE Labs developers are on hand to enhance these solutions further
  • The EPI-USE Labs toolset used in combination with managed services are the Data Sync Manager (DSM) suite of products and our collaborative online platform Client Central
  • Where automation isn’t warranted, we also back the technology with an experienced team of experts available around the globe to provide support.

Incident Response Policy

Imagine a system which not only monitors your landscape, proactively predicts where bottlenecks may occur and resolves them before they happen,
along with a highly skilled management team. EPI-USE Labs’ Basis managed services could be the solution you’ve been looking for.

Incident Response Policy V4

Compared to a lot of bigger organisations, we have a small in-house support team. There are huge benefits to having essentially a whole support team in EPI-USE Labs, which it just didn’t make sense to have in-house.

Dean Finlayson
Corporate Application Development Lead, Isle of Wight Council

Choose from a range of services, tailored to your needs

  • Recommendations on best practice approaches to using your SAP infrastructure
  • Fully inclusive incident management, following ITIL processes
  • Change request management
  • Issue investigation and resolution
  • SAP landscape transformation initiatives
  • Quality assurance on all support and changes
  • Accelerated monitoring and task completion
  • Reduced risk with our landscape solutions.


DSM for IS-U

Content pending

DSM For Oil & Gas

Content pending

DSM for Public Sector

EPI-USE Labs works with a great number of public sector organizations, and has specific capability to handle test data management needs for organizations in this sector. Object Sync seamlessly manages multiple employment contracts, and Grants Management and Funds Management have dedicated objects for copying test data on demand for those complex testing situations.

DSM for Bank Analyser

Organizations leveraging the Bank Analyzer solution from SAP can now carry out lean system refreshes with Client Sync on the Bank Analyzer system whenever the backend system is being refreshed. The post-processing in Client Sync automates around two days of manual effort normally required after a system copy for Bank Analyzer test systems.

DSM for Insurance

DSM contains specific objects and functionality for the Insurance industry, including the ability to copy FSCD data on-demand for a specific Business Partner or Contract Account. ICM and Claims Management data is also covered.

DSM for Retail

For over ten years, DSM has catered for the demanding needs of the Retail sector for test data on demand and lean testing client provisioning. Complex document flows are supported out of the box, with the ability to extend for non-standard configuration. Challenging data to recreate for testing can easily be replicated, including site data, article hierarchies, listings and assortment modules.