Wales & West Utilities operates the gas distribution network across Wales and the South West England regions of the United Kingdom.
It also provides the gas emergency service and delivers the iron mains risk reduction programme in those areas.
Wales & West’s SAP HCM reporting procedure was done with ABAP and was far from smooth. The process for obtaining the required report was protracted and drawn-out, which created challenges for the HR team who had to manage time usage, costs, wastage, use of individual skills, and more.
Huge time savings
Flexibility when generating reports
Custom ABAP reports no longer necessary
Self-service reports for HR Manager
Less pressure on IT, e.g. Infoset customising eliminated
Central management of reports
Rapid implementation – less than a day
SAP authorisations are transferred
Only two days training necessary