What does RPA have to do with HCM and Payroll?

October 14, 2020
Written by Danielle Larocca

Senior Vice-President of HCM Solutions Danielle Larocca has worked in the SAP HCM space for over 20 years. An SAP Mentor and featured speaker at numerous conferences, Danielle has authored four best-selling books on SAP, is the Technical Editor for the SAP Professional Journal, and often the Voice of the Expert on SAPInsider’s Ask the Expert series for HR.

What does RPA have to do with HCM and Payroll?

Understanding how Robotic Process Automation (RPA) is a game-changer for Human Capital Management.

I remember the first time I saw a Microsoft Excel macro in action. I was thrilled that it automated some routine Microsoft Excel formatting and calculations so efficiently for me, all after I recorded a simple repetitive process. I often use the macro example when explaining Robotic Process Automation or RPA.

What is Robotic Process Automation?

Today’s office workers spend a lot of time moving between different applications. To complete a specific task, they often have to re-enter or copy and paste the same data – such as a customer’s name and address details – from one application to another. Such manual work is laborious, time-consuming, and prone to error. RPA uses software robots to emulate human users and automate – as far as possible – these tedious, mundane tasks. 


In the old days, I recall the hard copy printing of reports that were distributed manually (via a mailroom clerk who walked around with a cart!) to several different department heads, who then had the responsibility to take subsequent actions on the data in the reports. An easy example is a list of new hires that would be starting in the coming week that the manager would need to get set up as new employees: getting them a security ID, computer equipment, a workspace in the building, access to the network, a uniform, new hire paperwork and so on. In this example, for each new hire there were approximately a dozen different subsequent actions the hiring manager would need to take. See the sample below:

blog_query manager-rpa-robotic process_diagram-1

With RPA, virtually all of the steps in this process could be automated – from the backend execution of the original report that identified all of the new hires, to a bot (or bots) that could take forward each of the subsequent actions with the appropriate departments. This automation could eliminate the manual tasks, efforts, and resources that were previously tasked with doing this.


In the above example, I included a single-step process for each but, as you can imagine, a multi-step workflow is a more likely and a more beneficial scenario. See sample below:

blog_query manager-rpa-robotic process_diagram-2

(click to enlarge image)

How can RPA be used in HCM and Payroll?

The items that can be automated by leveraging RPA in the HCM and Payroll space is unlimited. An easy way to approach this is to think of any activity performed manually which could include the items listed below:

  1. Notifications and alerts (to email, portals, humans etc)

  2. Sharing information with another system

  3. Merging or modifying data

Here is an interesting quote from SAP’s Product Manager for SAP Intelligent Robotic Process Automation, Praveenkumar A K: “With 77% of all worldwide business transactions touching an SAP system, SAP is known to be the process backbone of the world. So, during these days of unprecedented change, where the enterprises around the globe strive for higher efficiencies via automation, it is our endeavor to put business users in front and center to lead this change by embracing technologies like the intelligent RPA.”


To see how you can get started with RPA in your HCM system, check out how we leveraged an executed report in tandem with a fully-connected RPA framework that performed the subsequent activities required for a termination using the SAP-certified Query Manager solution.


Automating Additional Tasks with Bots



Explore Popular Tags

Query Manager SAP SuccessFactors SAP HCM reporting SAP HCM HCM Reporting SAP Reporting SAP Payroll HCM SAP SuccessFactors Employee Central Payroll EPI-USE Labs SAP SuccessFactors Reporting reporting PRISM Payroll Document Builder Payroll reporting Query Manager Analytics Connector SAP Analytics Cloud Intelligent HR and Payroll SAP HCM Data SAP Query Human Capital Management (HCM) Microsoft PowerBI SAP SuccessFactors People Analytics SAP Payroll data Variance Monitor HR and Payroll data Tableau HXM Move Payroll Data SAP HCM Payroll SAP HR Reporting SAP S/4HANA SAP S/4HANA Private Cloud Edition (S/4 PCE) people analytics sap query hr Data Sync Manager Employee Central Payroll Journey to SAP SuccessFactors SAP SAP ERP HCM SAP HCM On-Premise Solutions SAP HCM journey SAP HXM SAP and SuccessFactors HXM Reporting COVID-19 Cloud-based SAP HCM solutions Employee payroll HCM Productivity Suite HR PRISM for HCM (Private Cloud Edition) PRISM free assessment SAP HCM/HXM SuccessConnect reporting solution ABAP DSM for HCM Employee Central Payroll Reporting Employee data GeoClock H4S4 Let's Talk HCM Pay Recon SAP Data Warehouse Cloud SAP HCM Analysis SAP SuccessFactors HCM Journey SAP SuccessFactors Roadmaps SAP data privacy and compliance SuccessFactors Ultimate Guide: SAP HCM & Payroll Options data validation payroll control center Data Sync Manager for HCM Digital transformation Employee Central GDPR HCM, HR OData On-Premise Payroll Query Manager with Document Builder Real-time reporting and document creation SAP Analytics Cloud (SAC) SAP HCM On-premise SAP HCM for SAP S/4HANA On-Premise SAP HR SAP On-Premise customers SAP Payroll to the Cloud SAP Road maps SAP customers SAP data SAP data privacy & security Success Factors SuccessConnect 2019 Tax Reporting Transformation without re-implementation accurate payroll data certification custom infotype data source ebook on-premise SAP HCM s/4HANA Analytics solutions Artificial Intelligence (AI) Automated reports Automation Cloud migrations DSM Object Sync for SuccessFactors Hybrid Data Secure Data Types Data analysis EPI-USE Labs’ solutions Employee Letters Employee communication Free HCM Assessment HR Journey HR employee reports Human Experience Management (HXM) Human Resources Human Resources data Hybrid Reporting SAP and SuccessFactors Hybrid SAP and SuccessFactors Hybrid reporting Hybrid reporting solution Integrated reporting SuccessFactors SAP Intelligent Enterprise Microsoft Excel News OData integration OM Object Sync On-Premise Payroll S/HANA Sidecar On-premise reporting Organization of the data PA PRISM for ECP PRISM for H4S4 People Analytics Workforce Planning Personalized documents Protect personal employee data Report Stories Reporting and analysis Robotic Process Automation (RPA) Robotic Process Automation framework S/4HANA Private Cloud Edition (PCE) SAP Data Privacy Suite SAP Data Security SAP ERP Payroll customers SAP HCM 2023 SAP HCM Roadmap SAP HCM and Payroll customers SAP HCM for S/4HANA SAP HXM 2021 SAP Mentors SAP SuccessFactors Hybrid SAP SuccessFactors Next-Gen Payroll SAP SuccessFactors Release updates SAP SuccessFactors Time Management SAP SuccessFactors Time Tracking SAP Wage Type Reporter SAP certified solution SAP migration SAPPHIRE 2018 SuccessFactors and the Intelligence Enterprise SuccessFactors' Employee Central Payroll TCO Calculator The Report Center The Road to People Analytics Time management Workforce Planning ad hoc data variances easy reporter high-speed, low-risk on-premise SAP data partner roadmap single reporting solution sq01 stories in SAP SuccessFactors People Analytics technology third party AI ALE STP report ASUG Accessing COVID-19 data Ad Hoc Query American Payroll Association (APA) Analytics Connector Analytics reports Analytics solution At-risk employees Australian Payroll Australian Tax Office (ATO) Automated analysis and pay run reconciliations Automatic HR reports Best practice in BI Bots Business Analytics Business Intelligence COVID-19 statistics COVID-19 vaccinations Certified solutions ChatGPT Check for data replication errors Client Sync Cloud hosting SAP PCE Company Branding Compare legacy HR and Payroll data Comparing data Configuration Center Copy and mask test data Coronavirus Created timestamp Custom store Customer-specific infotypes DSAG Data Privacy Data Replication Data Sources Data Sync Manager (DSM) Data access Data privacy regulations Data production support issue solution Democratize data Description Diversity & Inclusion reporting DocuSign Document Building Dubai Dynamic data ECC EPI-USE ERP Education sector Electronic Signatures Embedded Analytics Edition Employee Central time Employee Central timesheets Employee NICs Employee Retention Analytics (ERA) Employee payment summaries Employee right to privacy Employer NICs Encrypt data FAQ Index Font Guidelines Gender Pay Gap General Data Protection Regulation Governance, Risk Management and Compliance (GRC)
+ See More

Get Instant Updates

Leave a Comment: