What does RPA have to do with HCM and Payroll?

October 14, 2020
Written by Danielle Larocca

Senior Vice-President of HCM Solutions Danielle Larocca has worked in the SAP HCM space for over 20 years. An SAP Mentor and featured speaker at numerous conferences, Danielle has authored four best-selling books on SAP, is the Technical Editor for the SAP Professional Journal, and often the Voice of the Expert on SAPInsider’s Ask the Expert series for HR.

What does RPA have to do with HCM and Payroll?

Understanding how Robotic Process Automation (RPA) is a game-changer for Human Capital Management.

I remember the first time I saw a Microsoft Excel macro in action. I was thrilled that it automated some routine Microsoft Excel formatting and calculations so efficiently for me, all after I recorded a simple repetitive process. I often use the macro example when explaining Robotic Process Automation or RPA.

What is Robotic Process Automation?

Today’s office workers spend a lot of time moving between different applications. To complete a specific task, they often have to re-enter or copy and paste the same data – such as a customer’s name and address details – from one application to another. Such manual work is laborious, time-consuming, and prone to error. RPA uses software robots to emulate human users and automate – as far as possible – these tedious, mundane tasks. (SAP’s definition from SAP Intelligent Robotic Process Automation Whitepaper: Launch Business Productivity into 2020)


In the old days, I recall the hard copy printing of reports that were distributed manually (via a mailroom clerk who walked around with a cart!) to several different department heads, who then had the responsibility to take subsequent actions on the data in the reports. An easy example is a list of new hires that would be starting in the coming week that the manager would need to get set up as new employees: getting them a security ID, computer equipment, a workspace in the building, access to the network, a uniform, new hire paperwork and so on. In this example, for each new hire there were approximately a dozen different subsequent actions the hiring manager would need to take. See the sample below:

blog_query manager-rpa-robotic process_diagram-1

With RPA, virtually all of the steps in this process could be automated – from the backend execution of the original report that identified all of the new hires, to a bot (or bots) that could take forward each of the subsequent actions with the appropriate departments. This automation could eliminate the manual tasks, efforts, and resources that were previously tasked with doing this.


In the above example, I included a single-step process for each but, as you can imagine, a multi-step workflow is a more likely and a more beneficial scenario. See sample below:

blog_query manager-rpa-robotic process_diagram-2

(click to enlarge image)

How can RPA be used in HCM and Payroll?

The items that can be automated by leveraging RPA in the HCM and Payroll space is unlimited. An easy way to approach this is to think of any activity performed manually which could include the items listed below:

  1. Notifications and alerts (to email, portals, humans etc)

  2. Sharing information with another system

  3. Merging or modifying data

Here is an interesting quote from SAP’s Product Manager for SAP Intelligent Robotic Process Automation, Praveenkumar A K: “With 77% of all worldwide business transactions touching an SAP system, SAP is known to be the process backbone of the world. So, during these days of unprecedented change, where the enterprises around the globe strive for higher efficiencies via automation, it is our endeavor to put business users in front and center to lead this change by embracing technologies like the intelligent RPA.”


To see how you can get started with RPA in your HCM system, check out how we leveraged an executed report in tandem with a fully-connected RPA framework that performed the subsequent activities required for a termination using the SAP-certified Query Manager solution.


Automating Additional Tasks with Bots



Explore Popular Tags

Query Manager SAP SuccessFactors HCM Reporting SAP HCM reporting SAP HCM SAP Reporting HCM reporting EPI-USE Labs Payroll Document Builder SAP Query SAP SuccessFactors Employee Central Payroll Human Capital Management (HCM) Payroll Data SAP Analytics Cloud SAP Payroll Variance Monitor sap query hr Data Sync Manager SAP HCM Data SAP Payroll data people analytics sap Journey to SAP SuccessFactors Microsoft PowerBI Query Manager Analytics Connector reporting solution Employee Central Payroll Pay Recon Payroll reporting SAP SuccessFactors People Analytics Tableau data validation payroll control center successfactors COVID-19 HR OData PRISM Query Manager with Document Builder SAP ERP HCM SAP HCM Analysis SAP On-Premise customers SAP SuccessFactors Reporting SAP customers Success Factors SuccessConnect 2019 Successconnect Tax Reporting cloud-based SAP HCM solutions data source sap hr reporting ABAP DSM for HCM Data Sync Manager for HCM Employee Letters Free HCM Assessment HCM Productivity Suite HR Journey Human Resources Human Resources data Hybrid reporting Hybrid reporting solution Intelligent HR and Payroll Microsoft Excel OM On-Premise Payroll On-Premise Payroll S/HANA Sidecar On-premise reporting PA Robotic Process Automation framework SAP HCM On-Premise Solutions SAP HCM On-premise SAP Payroll to the Cloud SAP SuccessFactors HCM Journey SAP SuccessFactors Roadmaps SAP migration SAPPHIRE 2018 SuccessFactors' Employee Central Payroll The Report Center The Road to People Analytics Transformation without re-implementation Workforce Planning ad hoc certification custom infotype easy reporter ebook high-speed, low-risk on-premise SAP HCM on-premise SAP data personalized documents roadmap s/4HANA single reporting solution sq01 technology ALE STP report ASUG Accessing COVID-19 data Ad Hoc Query American Payroll Association (APA) Analytics Connector Analytics solution Analytics solutions At-risk employees Australian Payroll Australian Tax Office (ATO) Automated analysis and pay run reconciliations Automated reports Automation Best practice in BI Bots Business Analytics Business Intelligence COVID-19 statistics Certified solutions Client Sync Company Branding Comparing data Coronavirus Created timestamp DSAG Data Privacy Data Replication Data analysis Description Diversity & Inclusion reporting DocuSign Document Building Dynamic data ECC EPI-USE Labs’ solutions ERP Education sector Electronic Signatures Embedded Analytics Edition Employee Central Employee Central Payroll Reporting Employee NICs Employee communication Employee data Employee payment summaries Employer NICs Encrypt data FAQ Index Font Guidelines GDPR Gender Pay Gap General Data Protection Regulation GeoClock Government forms Grid control Grid layout HANA HCM Client Sync™ HCM, HR HMRC HR Innovations 2019 HR Service Delivery HR conference HR documents Historical payroll results Human Capital Management Human Resources reports HumanRevolution Hybrid Reporting SAP and SuccessFactors IRS Tax Withholding Estimator Integrated reporting SuccessFactors SAP Intelligent Enterprise Intelligent slicing of payroll data JHUCSSE Knowledge Base (KB) Articles LabsScript Learning and growth Leave Liability Reporting Let's Talk HCM Leveraging Fiori Technology Location Managed Payroll Merging and splitting of cells Modified timestamp New York Times News OCHA OData integration Object Sync Organization of the data Owner Parent template Password protection Pay As You Go (PAYG) Pay reconciliation Payroll support and reconciliation Personnel Management Problem with SuccessFactors Reporting Protected Earnings Amount (PEA) Query Manager Fiori app Query Manager Formula Builder Query Manager Runtime License Query Manager in Excel ROI Calculator Rate Field functionality Recruitment data Report Stories Results Table Return on investment Rich text formatting Road Map Robotic Process Automation (RPA) Runtime-Only License SAC SAP Analytics Cloud (SAC) SAP Analytics Cloud Data Sources SAP Business Suite 7 SAP Cloud Platform Integration (SCPI) SAP ERP Payroll customers SAP Easy Menu SAP Fiori SAP HANA SAP HCM Payroll SAP HCM and Payroll customers SAP HCM and Payroll? SAP HCM journey SAP Mentors SAP Notes SAP Road maps SAP S/4HANA SAP SuccessFactors Employee Central timesheets SAP SuccessFactors Managed Payroll SAP SuccessFactors Mass Data Tools SAP SuccessFactors Release updates SAP Wage Type Reporter SAP certified solution SAP credentialsSAP credentials SAP data SAP data privacy and compliance SAP system, SAP tables SAP-certified SAP-certified reporting solution SAPPHIRE SAPPHIRE-NOW SAPinsider event SQ01 reporting Sapphire/ASUG 2019 Save HR report costs Save costs? Query Manager ROI calculator Secure scrambled production data for testing
+ See More

Get Instant Updates

Leave a Comment: