Zürich Airport is a listed company operating in a mixed economy on behalf of the federal government. It is the most important traffic and meeting hub in Switzerland.
The airport employs about 1600 people across four business segments and focuses on their core tasks, namely airport operator at home and abroad, operator of commercial centres, performance-orientated management and real estate development in Zürich.
Its business strategy and SAP implementation rest on three facets: economy, environment and society. This approach has enabled the airport to be competitive and credible and maintain sustainable growth. The airport operates under the constant pressures of capacity, complexity and noise.
It was essential to simplify a very complex and error-prone reporting scenario and cut down the time used for SAP HR report creation – a notoriously difficult and tangled process. They also needed greater employee empowerment enabling a greater ‘self-service’ element amongst employees.
By using Query Manager HCM managers can create their own fully-customised reports – no outside help necessary. The solution also comes with a list of delivered reports which can be used as is or customised. This brings enormous flexibility and possibility to operational reporting. Two further benefits are the central management of reports and the means to distribute the workload across a wider employee base.
CHALLENGE - Spreadsheet Complexity
Managing references in mulitple spreadsheets.
CHALLENGE - Expensive DevelopmentExpensive ABAP reports with disappointing results.
Query Manager makes custom ABAP reports rarely necessary. Because of this Zürich Airport saved at least five days’ effort and cost per ABAP report.
"Our Query Manager reports are ever-expanding and our preferred means of creating HCM reports"
Anton Mayr, Head of Payroll | Zürich Airport
Huge time savings
Flexibility when generating reports
Custom ABAP reports no longer necessary
Self-service reports for HR Manager
Less pressure on IT, e.g. Infoset customising eliminated
Central management of reports
Rapid implementation – less than a day
SAP authorisations are transferred
Only two days training necessary