SAP HCM REPORTING AT WALES & WEST UTILITIES WARMS UP

SAP HCM reporting at Wales & West Utilities warms up 

Comprehensive reporting solution delivered

WALES & WEST UTILITIES AT A GLANCE

Wales & West Utilities operates the gas distribution network across Wales and the South West England regions of the United Kingdom.

It also provides the gas emergency service and delivers the iron mains risk reduction programme in those areas.

     DOWNLOAD SUCCESS STORY
  • Head office in Newport, Wales
  • 19 depots across Wales and South West England
  • Employs 1316 people
  • Serving 7.5 million customers
  • Service area of 1/6th of the UK
  • SAP Landscape: SAP ECC, FI/CO, MM, HCM with ESS (not MSS), SRM, CRM, BI, GRC

BEFORE QUERY MANAGER

Wales & West’s SAP HCM reporting procedure was done with ABAP and was far from smooth. The process for obtaining the required report was protracted and drawn-out, which created challenges for the HR team who had to manage time usage, costs, wastage, use of individual skills, and more.

PROJECT SUCCESS: THE QUERY MANAGER SOLUTION

8 Steps needed to be taken
The Business Case for Query Manager
Reasons for the success of Query Manager at Wales and West Utilities

WHO WE'VE HELPED

BENEFITS OF QUERY MANAGER

Huge time savings
Flexibility when generating reports
Custom ABAP reports no longer necessary
Self-service reports for HR Manager
Less pressure on IT, e.g. Infoset customising eliminated
Central management of reports
Rapid implementation – less than a day
SAP authorisations are transferred
Only two days training necessary