The Road to People Analytics

July 15, 2019
Written by Danielle Larocca

Senior Vice-President of HCM Solutions Danielle Larocca has worked in the SAP HCM space for over 20 years. An SAP Mentor and featured speaker at numerous conferences, Danielle has authored four best-selling books on SAP, is the Technical Editor for the SAP Professional Journal, and often the Voice of the Expert on SAPInsider’s Ask the Expert series for HR.

The Road to People Analytics

In October 2018, SAP SuccessFactors launched People Analytics with the promise for it to be the solution for all Human Capital reporting powered by SAP Analytics Cloud, as detailed by the global head of Product for SAP SuccessFactors, Amy Wilson in SAP’s News Center update.  I published a blog titled “SAP SuccessFactors launches People Analytics powered by SAP Analytics Cloud” and I eagerly began to begin my People Analytics education.  Since that time SAP SuccessFactors has launched some additional educational information about People Analytics. 

In this blog, read about:

Before we start talking about People Analytics, let’s talk about how we got to People Analytics. I think it’s best to start right after the acquisition of SuccessFactors when the reporting solution portfolio was shared (see image below).

If you want to start from the very beginning, including a look at all of the reporting options available for on-premise SAP HCM and Payroll, you can start with this free ebook titled “Reporting and Analytics for SAP HCM & SuccessFactors Customers” which outlines all of the options for on-premise SAP HCM and Payroll reporting, including BW, and ending with the announcement that People Analytics is coming soon.

2013 SuccessFactors Reporting Solution Portfolio

The SuccessFactors Reporting Solution Portfolio(Source © SAP)

With the acquisition of SuccessFactors, the landscape of reporting offerings seemed to increase exponentially. Back in 2013, just as HCM/Payroll customers were trying to wrap their heads around their move from On-Premise SAP HCM to SuccessFactors modules in the Cloud, they were similarly eyeing the availability of the reporting tools in SuccessFactors, which included some of the tools shown below. At that time, the solutions were divided into three categories, similar to what is available today: operational, analytics and planning, as shown in the diagram above.

2013 SuccessFactors Operational Reporting & Dashboards

SuccessFactors Operational Reporting & Dashboards(Source © SAP)

The first family of solutions was designed for operational reporting and was given the general name of Reporting & Dashboards. There were several tools as part of Reporting & Dashboards, as shown in the picture above, including Ad Hoc, BIRT, Dashboards, RDF Spreadsheets, Pixel Perfect Talent Cards and the ORD (Online Report Designer). To further complicate things, there were also classic reports (delivered with the solution) and Premium Reporting, a paid service for report building.

Which SuccessFactors Reporting Solution do you use?

Which SuccessFactors Reporting Solution do you use?(Source © SAP)

Back in 2013, SuccessFactors’ training included a decision tree, like the one shown in the picture above, in an attempt to help users understand which tools they would need for reporting, based on what they wanted to review and the format they wished to review it in. On top of that they also shared guidance that it might be better to leave the report development up to the professional leveraging their Premium reporting option.

Value Proposition and Premium Report Types(Source © SAP)

Premium Reporting was the option for customers who wanted to satisfy their operational reporting requirements, but struggled with the myriad of solutions

SuccessFactors Workforce Analytics (WFA)

In addition to the transactional reporting solutions shown above, SuccessFactors also introduced a solution called Workforce Analytics. Workforce Analytics, originally called Infohrm, was created by an Australian-based workforce analytics and software vendor known as Inform Business Impact, which was founded in 1982 and acquired by SuccessFactors in 2010. The key distinction is that Workforce Analytics is not a reporting tool; it is a module just like Learning or Employee Central, and it requires an implementation to configure and load it with the appropriate data. At its core, WFA is comprised of metrics packs, which are groupings of metrics for various HR and talent management functional areas, including Employee Central, Recruitment, Learning and Compensation. These metrics are used across the SAP SuccessFactors Workforce Analytics customer base, to allow for benchmarking an organization against a similar area, location or industry. To learn more about Workforce Analytics and its requirements for implementation, see here.


Workforce Planning (WFP)

The third solution initially launched for SuccessFactors customers was a strategic solution called Workforce Planning. This was a cloud-based workforce planning solution designed to help customers identify risks and skill gaps, build what-if scenarios and cost models, optimize headcount plans, and develop strategies to hire and retain the right talent. Learn more here.

The Problem with SuccessFactors Reporting

The shift from on-premise SAP HCM to SuccessFactors and the cloud was one designed based on a best practice methodology. The elimination of customizations and the movement to a cloud-based architecture are both in line with that thinking. The reporting portfolio shared by SuccessFactors at the time was more of a hodgepodge of solutions similar to the on-premise HCM reporting challenge depicted in the picture below.

The Problem with SuccessFactors Reporting(Source © EPI-USE Labs)

I think the confusion of reporting options, and the lack of options for reporting within all modules (Employee Central Payroll for example) probably did not help with the customer adoption and movement from on-premise SAP HCM and Payroll to SuccessFactors in the Cloud.

SuccessFactors and the Intelligent Enterprise

In 2018, we started to hear about the Intelligent Enterprise including People Analytics. Read more in my blog, SAP SuccessFactors launches People Analytics powered by SAP Analytics Cloud. I am working on an educational eBook that will take you through People Analytics and bring you up to speed on SAP SuccessFactors launch and what you need to know.

  REGISTER FOR SUCCESSFACTORS INTEGRATION WEBINAR    SUBSCRIBE TO HCM BLOG

 

 

Explore Popular Tags

Query Manager SAP SuccessFactors HCM Reporting SAP HCM reporting SAP HCM SAP Reporting HCM reporting EPI-USE Labs Payroll Document Builder SAP Analytics Cloud SAP Query SAP SuccessFactors Employee Central Payroll SAP Payroll SAP SuccessFactors People Analytics SAP HCM Data SAP SuccessFactors Reporting Human Capital Management (HCM) Microsoft PowerBI Payroll Data Query Manager Analytics Connector Variance Monitor people analytics sap query hr Data Sync Manager Payroll reporting SAP SAP Payroll data Tableau COVID-19 Employee Central Payroll HCM Productivity Suite HR Journey to SAP SuccessFactors SAP HCM journey reporting solution successfactors ABAP Cloud-based SAP HCM solutions GeoClock HXM Move PRISM Pay Recon Query Manager with Document Builder SAP SuccessFactors HCM Journey data validation payroll control center DSM for HCM Data Sync Manager for HCM Employee data Let's Talk HCM OData SAP ERP HCM SAP HCM Analysis SAP HCM On-Premise Solutions SAP HCM On-premise SAP HR Reporting SAP HXM 2021 SAP On-Premise customers SAP S/4HANA Private Cloud Edition (S/4 PCE) SAP SuccessFactors Roadmaps SAP and SuccessFactors HXM Reporting SAP customers Success Factors SuccessConnect 2019 Successconnect Tax Reporting Transformation without re-implementation certification custom infotype data source DSM Object Sync for SuccessFactors Hybrid Employee Central Employee Central Payroll Reporting Employee Letters Employee payroll Free HCM Assessment GDPR HCM, HR HR Journey HR Service Delivery Human Resources Human Resources data Hybrid Reporting SAP and SuccessFactors Hybrid reporting Hybrid reporting solution Intelligent HR and Payroll Microsoft Excel OData integration OM Object Sync On-Premise Payroll On-Premise Payroll S/HANA Sidecar On-premise reporting PA People Analytics Workforce Planning Personalized documents Robotic Process Automation framework SAP Data Security SAP Data Warehouse Cloud SAP HCM Payroll SAP HCM/HXM SAP HR SAP Mentors SAP Payroll to the Cloud SAP S/4HANA SAP SuccessFactors Hybrid SAP SuccessFactors Time Management SAP SuccessFactors Time Tracking SAP certified solution SAP data privacy and compliance SAP migration SAPPHIRE 2018 SuccessFactors' Employee Central Payroll The Report Center The Road to People Analytics Time management Workforce Planning ad hoc easy reporter ebook high-speed, low-risk on-premise SAP HCM on-premise SAP data partner roadmap s/4HANA single reporting solution sq01 technology third party ALE STP report ASUG Accessing COVID-19 data Ad Hoc Query American Payroll Association (APA) Analytics Connector Analytics solution Analytics solutions At-risk employees Australian Payroll Australian Tax Office (ATO) Automated analysis and pay run reconciliations Automated reports Automation Best practice in BI Bots Business Analytics Business Intelligence COVID-19 statistics COVID-19 vaccinations Certified solutions Check for data replication errors Client Sync Cloud hosting SAP PCE Cloud migrations Company Branding Compare legacy HR and Payroll data Comparing data Configuration Center Copy and mask test data Coronavirus Created timestamp Customer-specific infotypes DSAG Data Privacy Data Replication Data Sources Data Sync Manager (DSM) Data Types Data analysis Data production support issue solution Description Diversity & Inclusion reporting DocuSign Document Building Dynamic data ECC EPI-USE Labs’ solutions ERP Education sector Electronic Signatures Embedded Analytics Edition Employee Central time Employee Central timesheets Employee NICs Employee communication Employee payment summaries Employer NICs Encrypt data FAQ Index Font Guidelines Gender Pay Gap General Data Protection Regulation Government forms Grid control Grid layout HANA HCM Client Sync™ HCM/HXM/HR Blogs HIPPA HMRC HR Innovations 2019 HR and Payroll Integration HR and Payroll data HR conference HR documents HR employee reports Historical payroll results Hourly time tracking Human Capital Management Human Resources reports HumanRevolution Hybrid SAP SuccessFactors environment Hybrid SAP and SuccessFactors IRS Tax Withholding Estimator Infotype Instance Refresh Instance Sync Instance Syncing Integrated reporting SuccessFactors SAP Intelligent Enterprise Intelligent slicing of payroll data JHUCSSE Knowledge Base (KB) Articles Kronos LabsScript Learning and growth Leave Liability Reporting Legislative compliance Leveraging Fiori Technology Location Managed Payroll Merging and splitting of cells Modified timestamp Move to SuccessFactors Employee Central New York Times News OCHA Organization of the data Owner PRISM for HCM (Private Cloud Edition) Pandemic Parent template Password protection Pay As You Go (PAYG) Pay reconciliation Payroll data in a dashboard Payroll support and reconciliation
+ See More

Get Instant Updates


Leave a Comment: