The Road to People Analytics

July 15, 2019
Written by Danielle Larocca

Senior Vice-President of HCM Solutions Danielle Larocca has worked in the SAP HCM space for over 20 years. An SAP Mentor and featured speaker at numerous conferences, Danielle has authored four best-selling books on SAP, is the Technical Editor for the SAP Professional Journal, and often the Voice of the Expert on SAPInsider’s Ask the Expert series for HR.

The Road to People Analytics

In October 2018, SAP SuccessFactors launched People Analytics with the promise for it to be the solution for all Human Capital reporting powered by SAP Analytics Cloud, as detailed by the global head of Product for SAP SuccessFactors, Amy Wilson in SAP’s News Center update.  I published a blog titled “SAP SuccessFactors launches People Analytics powered by SAP Analytics Cloud” and I eagerly began to begin my People Analytics education.  Since that time SAP SuccessFactors has launched some additional educational information about People Analytics. 

In this blog, read about:

Before we start talking about People Analytics, let’s talk about how we got to People Analytics. I think it’s best to start right after the acquisition of SuccessFactors when the reporting solution portfolio was shared (see image below).

If you want to start from the very beginning, including a look at all of the reporting options available for on-premise SAP HCM and Payroll, you can start with this free ebook titled “Reporting and Analytics for SAP HCM & SuccessFactors Customers” which outlines all of the options for on-premise SAP HCM and Payroll reporting, including BW, and ending with the announcement that People Analytics is coming soon.

2013 SuccessFactors Reporting Solution Portfolio

The SuccessFactors Reporting Solution Portfolio(Source © SAP)

With the acquisition of SuccessFactors, the landscape of reporting offerings seemed to increase exponentially. Back in 2013, just as HCM/Payroll customers were trying to wrap their heads around their move from On-Premise SAP HCM to SuccessFactors modules in the Cloud, they were similarly eyeing the availability of the reporting tools in SuccessFactors, which included some of the tools shown below. At that time, the solutions were divided into three categories, similar to what is available today: operational, analytics and planning, as shown in the diagram above.

2013 SuccessFactors Operational Reporting & Dashboards

SuccessFactors Operational Reporting & Dashboards(Source © SAP)

The first family of solutions was designed for operational reporting and was given the general name of Reporting & Dashboards. There were several tools as part of Reporting & Dashboards, as shown in the picture above, including Ad Hoc, BIRT, Dashboards, RDF Spreadsheets, Pixel Perfect Talent Cards and the ORD (Online Report Designer). To further complicate things, there were also classic reports (delivered with the solution) and Premium Reporting, a paid service for report building.

Which SuccessFactors Reporting Solution do you use?

Which SuccessFactors Reporting Solution do you use?(Source © SAP)

Back in 2013, SuccessFactors’ training included a decision tree, like the one shown in the picture above, in an attempt to help users understand which tools they would need for reporting, based on what they wanted to review and the format they wished to review it in. On top of that they also shared guidance that it might be better to leave the report development up to the professional leveraging their Premium reporting option.

Value Proposition and Premium Report Types(Source © SAP)

Premium Reporting was the option for customers who wanted to satisfy their operational reporting requirements, but struggled with the myriad of solutions

SuccessFactors Workforce Analytics (WFA)

In addition to the transactional reporting solutions shown above, SuccessFactors also introduced a solution called Workforce Analytics. Workforce Analytics, originally called Infohrm, was created by an Australian-based workforce analytics and software vendor known as Inform Business Impact, which was founded in 1982 and acquired by SuccessFactors in 2010. The key distinction is that Workforce Analytics is not a reporting tool; it is a module just like Learning or Employee Central, and it requires an implementation to configure and load it with the appropriate data. At its core, WFA is comprised of metrics packs, which are groupings of metrics for various HR and talent management functional areas, including Employee Central, Recruitment, Learning and Compensation. These metrics are used across the SAP SuccessFactors Workforce Analytics customer base, to allow for benchmarking an organization against a similar area, location or industry. To learn more about Workforce Analytics and its requirements for implementation, see here.


Workforce Planning (WFP)

The third solution initially launched for SuccessFactors customers was a strategic solution called Workforce Planning. This was a cloud-based workforce planning solution designed to help customers identify risks and skill gaps, build what-if scenarios and cost models, optimize headcount plans, and develop strategies to hire and retain the right talent. Learn more here.

The Problem with SuccessFactors Reporting

The shift from on-premise SAP HCM to SuccessFactors and the cloud was one designed based on a best practice methodology. The elimination of customizations and the movement to a cloud-based architecture are both in line with that thinking. The reporting portfolio shared by SuccessFactors at the time was more of a hodgepodge of solutions similar to the on-premise HCM reporting challenge depicted in the picture below.

The Problem with SuccessFactors Reporting(Source © EPI-USE Labs)

I think the confusion of reporting options, and the lack of options for reporting within all modules (Employee Central Payroll for example) probably did not help with the customer adoption and movement from on-premise SAP HCM and Payroll to SuccessFactors in the Cloud.

SuccessFactors and the Intelligent Enterprise

In 2018, we started to hear about the Intelligent Enterprise including People Analytics. Read more in my blog, SAP SuccessFactors launches People Analytics powered by SAP Analytics Cloud. I am working on an educational eBook that will take you through People Analytics and bring you up to speed on SAP SuccessFactors launch and what you need to know.

  REGISTER FOR SUCCESSFACTORS INTEGRATION WEBINAR    SUBSCRIBE TO HCM BLOG

 

 

Explore Popular Tags

Query Manager SAP SuccessFactors HCM Reporting SAP HCM reporting SAP HCM reporting EPI-USE Labs HCM Payroll SAP Reporting Document Builder SAP Query Human Capital Management (HCM) SAP Analytics Cloud sap query hr Data Sync Manager Payroll Data SAP HCM Data SAP Payroll SAP Payroll data SAP SuccessFactors Employee Central Payroll Variance Monitor Microsoft PowerBI Query Manager Analytics Connector reporting solution sap Employee Central Payroll Journey to SAP SuccessFactors Pay Recon Tableau data validation payroll control center HR OData PRISM Payroll reporting SAP ERP HCM SAP HCM Analysis SAP On-Premise customers SAP SuccessFactors People Analytics SAP SuccessFactors Reporting SAP customers SuccessConnect 2019 Successconnect Tax Reporting cloud-based SAP HCM solutions data source people analytics ABAP COVID-19 DSM for HCM Employee Letters Free HCM Assessment Human Resources data Hybrid reporting Hybrid reporting solution Microsoft Excel OM On-Premise Payroll On-Premise Payroll S/HANA Sidecar On-premise reporting PA Query Manager with Document Builder SAP HCM On-Premise Solutions SAP HCM On-premise SAP Payroll to the Cloud SAP SuccessFactors Roadmaps SAP migration SAPPHIRE 2018 Success Factors SuccessFactors' Employee Central Payroll The Report Center The Road to People Analytics Transformation without re-implementation Workforce Planning ad hoc certification custom infotype easy reporter ebook high-speed, low-risk on-premise SAP HCM on-premise SAP data personalized documents roadmap s/4HANA sap hr reporting single reporting solution sq01 successfactors technology ALE STP report ASUG Accessing COVID-19 data Ad Hoc Query American Payroll Association (APA) Analytics Connector Analytics solution Analytics solutions At-risk employees Australian Payroll Australian Tax Office (ATO) Automated analysis and pay run reconciliations Automated reports Best practice in BI Bots Business Analytics Business Intelligence COVID-19 statistics Certified solutions Client Sync Company Branding Comparing data Coronavirus Created timestamp DSAG Data Replication Description Diversity & Inclusion reporting DocuSign Document Building Dynamic data ECC EPI-USE Labs’ solutions ERP Education sector Electronic Signatures Employee Central Employee Central Payroll Reporting Employee NICs Employee data Employee payment summaries Employer NICs Encrypt data FAQ Index Font Guidelines Gender Pay Gap GeoClock Government forms Grid control Grid layout HANA HCM Client Sync™ HCM, HR HMRC HR Innovations 2019 HR Service Delivery HR conference HR documents Historical payroll results Human Capital Management Human Resources reports HumanRevolution Hybrid Reporting SAP and SuccessFactors IRS Tax Withholding Estimator Integrated reporting SuccessFactors SAP Intelligent Enterprise Intelligent HR and Payroll Intelligent slicing of payroll data JHUCSSE Knowledge Base (KB) Articles LabsScript Learning and growth Leave Liability Reporting Let's Talk HCM Leveraging Fiori Technology Location Managed Payroll Merging and splitting of cells Modified timestamp New York Times News OCHA OData integration Object Sync Organization of the data Owner Parent template Password protection Pay As You Go (PAYG) Pay reconciliation Payroll support and reconciliation Personnel Management Problem with SuccessFactors Reporting Protected Earnings Amount (PEA) Query Manager Fiori app Query Manager Formula Builder Query Manager Runtime License Query Manager in Excel ROI Calculator Rate Field functionality Recruitment data Results Table Return on investment Rich text formatting Road Map Robotic Process Automation framework Runtime-Only License SAC SAP Analytics Cloud (SAC) SAP Analytics Cloud Data Sources SAP Business Suite 7 SAP Cloud Platform Integration (SCPI) SAP ERP Payroll customers SAP Easy Menu SAP Fiori SAP HANA SAP HCM Payroll SAP HCM and Payroll customers SAP HCM and Payroll? SAP Mentors SAP Notes SAP Road maps SAP S/4HANA SAP SuccessFactors Employee Central timesheets SAP SuccessFactors Managed Payroll SAP SuccessFactors Mass Data Tools SAP SuccessFactors Release updates SAP Wage Type Reporter SAP certified solution SAP credentialsSAP credentials SAP data SAP system, SAP tables SAP-certified SAP-certified reporting solution SAPPHIRE SAPPHIRE-NOW SAPinsider event SQ01 reporting Sapphire/ASUG 2019 Save HR report costs Save costs? Query Manager ROI calculator Secure scrambled production data for testing Sidecar option, launched in 2018 Single Touch Payroll (STP) Standard Government HR Forms Standard forms Static text Strategic Reporting and Analysis Student Loan Deductions SuccessConnect 2018 SuccessFactors Operational Reporting & Dashboards SuccessFactors Reporting Solution Portfolio SuccessFactors Workforce Analytics SuccessFactors and the Intelligence Enterprise SuccessFactors report-building tools Tackling reporting challenges Templates The Future of SAP HCM On Premise Solutions
+ See More

Get Instant Updates


Leave a Comment: