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Rabobank is an international financial services provider based in the Netherlands, operating on the basis of co-operative principles. It offers retail banking, wholesale banking, private banking, leasing and real estate services. Serving approximately 8.7 million clients around the world, Rabobank puts customers’ interests first.
Rabobank faces strict regulations from the Dutch Banking Authority including the requirement to scramble all data outside the production environment. The Rabobank team had created a 94-page Runbook explaining how to create SAP system refreshes to comply with the regulations, but this process was lengthy, cumbersome and resource-intensive.
Rabobank invested in the Data Sync Manager (DSM) suite of products from EPI-USE Labs, specifically Client Sync and the Data Secure 3 solution for their SAP ECC and SRM environments. This enabled them to dramatically reduce their Runbook to only four pages, thanks to automation built into DSM to simplify the data refresh and scrambling process. Rabobank now has a clear method to create test data in their non-production environments, while complying with the Banking Authority’s regulations.